FAQs

Simply select a coffee and a delivery plan, and you will begin receiving coffee direct to your mailbox. It’s as simple as that. Amazing coffees, great price, delivery included!

This depends on how many coffee drinkers are in your home or office, and how many cups are consumed per person per day. Our 400g package makes about forty 8oz cups of coffee.

We are currently roasting Monday/Tuesday of each week, and ship your coffee out within 24 hours of being roasted. Orders of 1-2 packages will be shipped via Canada Post Lettermail (no tracking). Orders of 3+ packages will be shipped expedited (with tracking). Depending on where you are in Canada, you can expect your coffee to arrive within 2 to 6 business days. Please note, holidays and inclement weather can sometimes lead to longer delivery times.

If you purchase a subscription, this depends on the plan chosen. We offer weekly, bi-weekly, tri-weekly and monthly plans. You can easily change your plan or coffee at any time. See our subscriptions here.

If you have an active subscription, please send us an email with your new address and we’d be happy to update it for you. To make the update on your own, please cancel your current subscription, update your shipping address within your account, and place a new subscription.

If you have an active subscription, please send us an email with your request and we’d be happy to update it for you. To make the update on your own, please cancel your current subscription and place a new order with your preferred coffee and/or plan.

No. Your coffee deliveries will automatically continue as long as you wish. It's easy to skip an order or cancel anytime. There are no commitments or hidden fees.

Simply log into your account and click on the 'View Details' link beside your recurring order. On the next page, adjust the 'Next Order' date to reflect your preference.

Not at this time. You can however receive discounts based on the number of packages ordered. This is true for both 'single' orders, as well as subscriptions.

If you think the package may not fit within your mailbox, you can leave a note for your mail person to let them know it‘s okay to leave it elsewhere (e.g. on your porch.) You can also have it sent to another address where someone might be available to receive it (e.g. work.).

Your credit card is charged immediately for your first order. All subsequent orders are charged on the Monday prior to the day they are shipped. Coast to Coast Coffee is a pay-as-you-go service, and payments are made one shipment at a time. There are no commitments or hidden fees.

Coast to Coast Coffee transactions are SSL encrypted for maximum security. Click on the icons in the footer below to view our third party security certificates. As outlined in our Privacy Policy, we will never share you personal data.

Email us if you have a question not listed here and we will be happy to get back to you shortly!